Returns & Refunds Policy

Our Commitment

We stand behind the quality of every toy we sell. If you receive a damaged, defective, or incorrect product, we will make it right.

Eligibility

Returns are accepted under the following conditions:

• Product received is damaged or defective
• Wrong product was shipped
• Return request raised within 7 days of delivery
• Product is unused, in original packaging with all accessories

Non-Returnable Items

The following cannot be returned:

• Products damaged due to misuse
• Items without original packaging
• Clearance or custom-order bulk lots (unless defective)
• Products returned after 7 days

How to Initiate a Return

Contact us via WhatsApp or email with your order number and photos of the issue. Our team will review within 24 hours and arrange a pickup or replacement.

Refunds

Approved refunds are processed within 5–7 business days to your original payment method. For COD orders, refunds are issued via bank transfer or store credit.